Frequently Asked Questions
WHERE IS SENTIENT BEING LOCATED?
Level 1, 70 Commercial Place Eltham.
We are upstairs in the heart of Eltham, above Craft Bar and Kitchen and opposite Billy’s Deck.
WHERE SHOULD I PARK?
There are plenty of parks available in the Aldi carpark (2 hour limit), under Woolworths (3 hour limit), in Luck street (2 or 4 hour limit) or on Commercial Place (1 hour limit). Please note, the car parks on Commercial Place are only for an hour so if your treatment time is for an hour, park in one of the other handy car parks so you don’t have to rush in or out. You don’t want to spoil your treatment by going back to your car and finding a parking ticket!!
DO YOU SELL GIFT VOUCHERS?
Yes we do! Our Gift Vouchers make the most beautiful gifts for any occasion. We sell them in store, on our website or you can phone us on 03 9431 3950 and we can organise it over the phone for you. We are happy to post gift vouchers out to your loved ones as well!
ARE TREATMENTS AVAILABLE FOR MEN?
Of course! All of our treatments including massage, Traditional Chinese Medicine and skin services are suitable for both males and females and we will tailor each service for you as an individual.
I HAVE REALLY SENSITIVE SKIN – CAN YOU HELP ME?
Absolutely! Sensitive skin is one of our specialties and we realise how difficult it can be to seek help with sensitive skin. Soraya, our beauty therapist, has many years experience with sensitive skin and she takes a cautious approach to repairing and restoring balance in your skin. We also offer a complimentary skin analysis for Soraya to assess your skin and advise of the best way to treat it. Book your complimentary skin analysis here.
DO YOU OFFER TREATMENTS FOR PREGNANT WOMEN?
Yes we do! We love looking after pregnant women and know how much care and nurturing you need! Our therapists are trained in pregnancy massage and are highly experienced in this field. We also offer facials specifically tailored for your skin during pregnancy and know that sometimes you skin can be a roller coaster as your hormones change.
DO I NEED TO BOOK IN ADVANCE?
We highly recommend you book in advance to avoid disappoint with your preferred time and therapist. We do have same day appointments available at times so if you’re in need of a treatment, call us on 9431 3950 or have a look online and we’ll do our best to help you out!
WHAT IS YOUR CANCELLATION POLICY?
Should you need to cancel your appoint, we kindly request 24 hours notice so that we can offer your appointment to another client. Failure to provide us with 24 hours notice will result in a 50% cancellation fee and no shows will incur a 100% cancellation fee.
WHAT FORM OF PAYMENT DO YOU ACCEPT?
We accept, cash, Mastercard, Visa, Amex and Afterpay for purchases over $200.
HOW DO I MAKE AN APPOINTMENT?
Call us on (03) 9431 3950 or book online here.
We look forward to taking care of you and your loved ones soon!
Feel Your Best Today!
Want more information about how we can help you? We can call or email you!
At Sentient Being we are passionate about making a foundational difference to your health, wellbeing, and ability to engage in and enjoy your life. We offer you a self care sanctuary located in the heart of Eltham. We look forward to taking care of you soon!